Refund Policy Returns:

 

We accept returns for both defective and non-defective products. Exchanges: We accept exchanges. Product Condition: Items must be new only. Return Window: 30 days.

Return Method: You may return items in-store or by mail. Return Label: A return shipping label is included in the package at no cost. Restocking Fees: There are no restocking fees. Refund Processing Time: Refunds will be processed within 10 days. Damages and Issues: Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right. Exceptions / Non-returnable Items: Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (special orders or personalized items), and personal care goods (beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges: The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item. European Union 30-day Cooling Off Period: Notwithstanding the above, if merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The item must be in the same condition you received it, unworn or unused, with tags, and in its original packaging, along with a receipt or proof of purchase. Refunds: We will notify you once we've received and inspected your return and let you know if the refund was approved. If approved, your refund will be automatically issued to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at info@mancavegoods.com.